Privacy Policy

Hytech Office Automation. Last updated 26 May 2026.

This Privacy Policy explains how Hytech Office Automation ("we", "us", "Hytech") collects, uses, and protects your personal data when you visit our landing pages, submit a form, or contact us via WhatsApp or phone.

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Who we are

Hytech Office Automation
4, Jalan Sayang 3, Taman Rasa Sayang, 43200 Cheras, Selangor, Malaysia
Email: [email protected]
Phone: 03-9080 2000

2. What we collect

When you interact with our landing pages or marketing, we may collect:

  • Name, phone number, email address, industry, and company details you submit through our forms
  • Messages you send us via WhatsApp or email
  • Technical data such as IP address, browser type, device type, referring URL, and pages visited, collected via cookies and tracking pixels
  • Ad interaction data from Meta (Facebook and Instagram) when you click on our ads, including click ID, ad ID, and conversion events

3. Why we collect it

We use your personal data to:

  • Respond to your enquiry and arrange your Hytech Experience Tour
  • Send you information about our smart interactive flat panels, projectors, copiers, and related services
  • Improve our marketing and ad performance
  • Comply with legal obligations

4. Who we share it with

We share limited data with the following service providers, who process data on our behalf:

  • Meta Platforms (Facebook, Instagram) via the Meta Pixel and Conversions API, for ad performance measurement
  • GoHighLevel, our CRM and marketing automation platform
  • ABC Sales AI, our WhatsApp messaging assistant
  • Google, for analytics and reCAPTCHA spam protection

We do not sell your personal data to third parties.

5. How long we keep it

We keep your data for as long as we have a legitimate business reason, typically up to 5 years from your last interaction, after which it is deleted or anonymised. You can request earlier deletion at any time.

6. Your rights under PDPA

You have the right to:

  • Access the personal data we hold about you
  • Correct data that is inaccurate or incomplete
  • Withdraw your consent to marketing communications at any time
  • Request deletion of your personal data
  • Lodge a complaint with the Personal Data Protection Commissioner of Malaysia

To exercise any of these rights, email [email protected].

7. Cookies and tracking

Our landing pages use cookies and tracking pixels (including Meta Pixel) to measure ad performance and improve user experience. You can disable cookies in your browser settings, but some features may not work properly.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL. Material changes will be noted at the top of the page.

9. Contact

For questions about this policy or your personal data, contact us at [email protected] or 03-9080 2000.